Remove ScreenConnect or ConnectWise Control from Windows / Mac / Linux

Andy

Administrator
For Windows
From the "Add/Remove Programs" area of the Control Panel, remove the entry, "ScreenConnect Client (xxxxxxxxxxxxxxxx)" where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation.

You can also remove the access client manually via the administrator command prompt:
Code:
wmic product where name="ScreenConnect Client (xxxxxxxxxxxxxxxx)" call uninstall /nointeractive
For Mac
The access client is installed on your OSX device at /opt/screenconnect-xxxxxxxxxxxxxxxx where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation.

Remove the listed files and directories to uninstall the access client.
  1. Stop the ScreenConnect Client service on that device:
    Bash:
    launchctl unload /Library/LaunchAgents/screenconnect-xxxxxxxxxxxxxxxx-onlogin.plist
  2. Delete the service definitions (both the onlogin and prelogin ones):
    Bash:
    rm -v /Library/LaunchAgents/screenconnect-xxxxxxxxxxxxxxxx-*.plist
  3. Delete the ScreenConnect Client files:
    Bash:
    rm -rv /opt/screenconnect-xxxxxxxxxxxxxxxx.app
Hint: Use the following command command to see the thumbprint:
Bash:
ls -l /Library/LaunchAgents/screenconnect-*
For Linux
The access client is installed on your Linux device at /opt/screenconnect-xxxxxxxxxxxxxxxx where xxxxxxxxxxxxxxxx is the thumbprint which is unique to your ScreenConnect installation.

To remove the access client from a Linux device, enter one of the following (depending on your distribution):
Bash:
dpkg -r screenconnect-xxxxxxxxxxxxxxxx
or:
Bash:
rpm -e screenconnect-xxxxxxxxxxxxxxxx
 
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