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SmarterMail WARNING: Your ClamAV installation is OUTDATED! [SOLVED]


Creative Team
User ID
7 Jan 2019
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Follow this tutorial to update SmarterMail ClamAV engine.
It takes less than 15 minutes to complete this task.

We keep getting these error messages on the following log file:
C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\log\freshclam.log
ClamAV update process started at Tue Jun 16 08:10:50 2020
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.101.3 Recommended version: 0.102.3
DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
daily.cld is up to date (version: 25844, sigs: 2622498, f-level: 63, builder: raynman)
bytecode.cld is up to date (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
Here's how to fix it, go to:
And download the portable version of ClamAV for both Win32 and Win64:
Screen Shot 2020-06-16 at 11.38.24 AM.png

Before continuing on the next step, I would suggest to backup both bin & bin64 folder:
Screen Shot 2020-06-16 at 11.46.27 AM.png

Extract the both downloaded .zip file, and copy all contents:
clamav-x.xxx.x-win-x86-portable.zip goes to: "C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin"
clamav-x.xxx.x-win-x64-portable.zip goes to: "C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64"
Screen Shot 2020-06-16 at 11.40.05 AM.png

Go to the SmarterMail admin console -> Settings -> ClamAV.
Disable the ClamAV, click save, and re-enable it again to make sure that the SmarterMail will load the new ClamAV executables.
Last, but not least, you want to click on the "..." button and click "Update ClamAV Definitions":
Screen Shot 2020-06-16 at 11.45.16 AM.png

Let us know if you have any questions, you can also show your appreciation by leaving your comment down below 👇
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