MYOB AO: The requested upgrade is not supported by 'net.tcp://...:8200/TaxManagerService'

Andy

Administrator
If you just re-installed MYOB Accountants Office (or perhaps even a new installation) then when you try to go to FInd Clients, then Search for a company, then you get this Client Error message:

An unexpected error has occurred. Please check the log file for details.

Reason:

The requested upgrade is not supported by:
'net.tcp://<server-name>:8200/TaxManagerService'.
This could be due to mismatched bindings (for example security enabled on the client and not on the server).


MYOB-AO-ClientError-TaxManagerService.png


Please try the following steps to copy the binding.config from the network drive to the local machine to fix this issue:
  1. Navigate to M:\MYOBAO\AOSQL\Central\Deploy\ folder (M:\ is where the MYOB AO installed to)
  2. Locate the Binding.config file
  3. Right click on the file and select Copy
  4. Navigate to C:\Program Files (x86)\MYOB\Central\Deploy folder
  5. Right-click and select Paste to replace the existing file.
I applied this fix on MYOB Accountants Office (NZ) version 2018.2 (v5.4.29.123) and it works like a charm (y)
 
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