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Forgot 3CX Management Console credentials? Here's how to retrieve it from a 3CX Backup file

Andy

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If you lost your 3CX admin credentials, you're not really in trouble as long as you have the 3CX backup šŸ˜Œ

Here's how to retrieve the admin password:
  1. You will need to have access to a backup file in case it's encrypted; you also need the decryption key
  2. Unzip or extract the backup file
  3. Within the extracted folder, open the xxxxxxxxxxDb.xml (where * is a random string of numbers)
  4. For the login password, search for "WEBSERVERPASS"
  5. For the login username, search for "WEBSERVERUSER"
For example:
Screen Shot 2021-12-16 at 2.34.06 PM.png

Thanks for reading, and if you learn something new from this article, don't forget to like and leave a comment down below šŸ‘‡
 
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