Recent content by Jacey

Thank you very much, I appreciate it - I have also sent the Ombudsman an official letter of concern and a link to the petition so they can also gauge the support - unfortunately, from some feedback people are adamant the insurance company takes care of everything - some have even told me to...

Thank you, believe it or not I'm still enduring issues. After my complaints they offered a cash settlement (minus the excess) which I wasn't entirely happy with but accepted to move on. Now, I have discovered they misled conditions of settlement and I've had their recoveries hassling me! not...

Thank you for sharing your story. I'm going through exactly the same thing with Tower have just involved the IFSO. I hope others who have claims who are not at fault also submit official complaints. It's totally unfair and I believe illegal tactics holding car/property for ransom to force...